Order Suffolk Online Broadband
If you would like to order one of Suffolk Online's broadband packages then please fill in the order form below, in conjunction with sending in your completed direct debit which you can get by either downloading below or by selecting on the form that you would like it sent out to your address.
Direct Debit Form
Your completed direct debit form will need to go to the following address :
Suffolk Online
Suffolk House
2 Wharfedale Road
Ipswich
Suffolk
IP1 4JP
Once we have received your form and payment information we will then process your order. Activation of your phone line from receipt of all the relevant information takes approximately 10 working days should there be no problems. If there are any problems with either the order itself or your telephone line we will contact you in due course.
During this 10 days you will receive a letter confirming your payment details and your broadband settings and just before activation we will dispatch any broadband equipment you have ordered any with your order.
On the day of activation itself, the line could go active from anytime between 8am to 8pm at night and is carried out entirely remotely - so you don't have to wait in for a man in a van to turn up on the day!
Please Note: Without receipt of your direct debit form or some form of payment we cannot process this order.
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