Spam
If you use Outlook Express:
- Open Outlook Express
- Click on Tools
-
Click on Message Rules

- Click on Mail
-
In Box 1 Click in "Where the Subject lines contains words"

- In Box 2 Click in "Move it to the specified folder"
-
In Box 3 click on Contains specific words

- Type in Spam in the box and click "Add". Click OK
- In Box 3 click on "specified"
-
Highlight the deleted items folder and click OK

- Click OK
- Click Apply Now
- Click Apply Now again
- Click OK & then Close any further boxes
If you use Microsoft Outlook:
- Open Outlook Express
- Click on the Inbox folder
-
Click on Tools

- Click on Rules & Alerts
-
Click on New Rule

-
In the Step 1 box - Click on "Move Messages with specific words in the subject to a folder"

-
In the Step 2 box - Click on the "specific words" link

-
Type in SPAM in the box on the screen

- Click Add
- Click OK
-
In the Step 2 box - Click on the "specified " link

- Highlight the Junk E-mail folder and click OK
- Click next 3 times
- On the final screen ensure that "Turn on this rule" is ticked and "Run this rule now on messages already in inbox" is ticked.
- Click Finish and then OK
If you use Windows Mail
- Open Outlook Express
- Click on Tools
- Click on Message Rules

- Click on Mail
- Click in "Where the Subject lines contains words"

- In Box 2 Click in "Move it to the specified folder"

- In Box 3 click "contains specific words" Type in Spam in the box and click "Add".


- Click OK
- In Box 3 click on "specified"
- Highlight the Junk E-Mail folder and click OK (on here you may need to double click on local folders if you don't see deleted items)

- Click OK
- In Box 4 give the message rule a name, Something like SPAM rule. Just incase you may set up other message rules in future.
- Click ok again
Remember if you cannot find help for your particular problem here then you can always contact the Suffolk Online Helpdesk:
Telephone 01473 345305 or email us at support@suffolkonline.net.

