Setup Suffolk Online E-Mail in Outlook 2003
If you are finding yourself unable to get online then this can be due to a number of reasons. Here are the steps to follow in order to either setup a connection from scratch or to delete an exisiting connection and resetup again.
Setting up Suffolk Online E-Mail in Outlook 2003..
- Open Outlook
- Select from the top menu bar Tools / E-Mail Accounts

- Select Add a new account if this is the first time you are setting up your Suffolk Online E-Mail address or if you have an existing one click on View/Change Existing.

- Click the Next
- Click the POP3 Button

- Click the Next Button
- In the Internet E-Mail Settings window Enter the following information

-
User Information
- Your Name - Your First and Last Name
- E-Mail Address - Your Suffolk Online E-Mail Address
-
Logon Information Section
- Username - Enter the email address username (usually the bit before the @symbol but not in all occasions, check with the helpdesk if you are unsure)
- Password - Enter in your Suffolk Online Password (This should of been included in your welcome letter if your not sure ring the helpdesk)
-
Server Information Section
- Incoming mail server (POP3): pop3.suffolkonline.net
- Outgoing mail server (SMTP): relay.suffolkonline.net
- You can click on the Test Settings Button to make sure that all the information you have entered is correct. This will simply send a test email.
- Once you have entered all the information required go down to the bottom and click on Next then click finish.
Remember if you cannot find help for your particular problem here then you can always contact the Suffolk Online Helpdesk:
Telephone 01473 345305 or email us at support@suffolkonline.net.

