SuffolkOnline.net

Setup Suffolk Online E-Mail in Outlook 2002

If you are finding yourself unable to get online then this can be due to a number of reasons. Here are the steps to follow in order to either setup a connection from scratch or to delete an exisiting connection and resetup again.

Setting up Suffolk Online E-Mail in Outlook 2002..

• Open Outlook
• If you have not started outlook before a wizard should appear and help you through this setup process
• Select from the top menu bar Tools / E-Mail Accounts
• Select Add a new account if this is the first time you are setting up your Suffolk Online

• E-Mail address or if you have an existing one click on View/Change Existing.
• Click the Next
• Click the POP3 Button
• 
• Click the Next Button
• In the Internet E-Mail Settings window Enter the following information

      User Information

• Your Name - Your First and Last Name
• E-Mail Address - Your Suffolk Online E-Mail Address
  • Logon Information Section
    • Username - Enter the first part of your E-Mail before the @ Symbol
    • Password - Enter in your Suffolk Online Password (This should of been included in your welcome letter if your not sure ring the helpdesk)
  • Server Information Section
    • Incoming mail server (POP3): pop3.suffolkonline.net
    • Outgoing mail server (SMTP): relay.suffolkonline.net
• Once you have entered all the information required go down to the bottom and click on Next then click finish.
• You can also click on the Test Account Settings Button and this will try and send out a sample email and collect it. You should get a green tick beside all the tests. If not this will show you an error.