BT call for fair access to ducts
BT have called for equality of access following its recent announcement that it plans to open up its network of cabling ducts to competitors. The company will put pressure on Ofcom and ministers to gain access to Virgin Media's ducts which would allow it to expand its network. Click here for more info
New Ways of Communicating with Suffolk Online
From today, you can now communicate with Suffolk Online via 2 new methods - free of charge and most importantly even easier than before. Not only can you still email us at support@suffolkonline.net or call us on 01473 345305 but you can now contact us via our Twitter and Facebook Pages. Suffolk Online will also constantly be updating these with the latest Technology, broadb...full article >>
Broadband Campaign "Final Third First" launched
A number of organisations including the Country Land and Business Association have launched a campaign called Final Third First with the aim of lobbying government on behalf of those living in what is commonly referred to as the 'final third' of the UK. The Digital Britain Report earlier this year coined the term 'final third' to describe the areas within the UK where a pure...full article >>
Internet access is a fundamental right
Almost four in five people around the world believe that access to the internet is a fundamental right, a poll for the BBC World Service suggests. The survey - of more than 27,000 adults across 26 countries - found strong support for net access on both sides of the digital divide. Countries such as Finland and Estonia have already ruled that access is a human right for their citizens. ...full article >>
T-Mobile and Orange merger approved by EU
Approval has been granted for the merger of T-Mobile and Orange in the UK by the EU. The approval was conditional on an amendment to the network sharing agreement between T-Mobile and Three as the EU were concerned that the merger could threaten the viability of Three, the smallest mobile network operator in the UK. The other concession was that the combined network would have to give up 25...full article >>
ISPs outraged at amendment to Digital Economy Bill
Amendment 120A to the Digital Economy Bill was voted through the House of Lords yesterday that could force Internet Service Providers (ISPs) to block websites that are deemed to contain content that infringes copyright. Whilst this in itself isn't anything new (section 97A of the Copyright Act allows the same thing), 120A breaks the balance that currently exists under 97A between rightsowne...full article >>
Next Generation Broadband
Speed up Suffolk broadband campaign gets off to flying start The high speed broadband campaign for Suffolk has got off to a flying start thanks to the amazing support from the people of Suffolk! The Speed up Suffolk campaign caught the attention of so many people struggling to work or study online that since January the EEDA EREBUS website has registered the Suffolk voting tally as being on...full article >>
Suffolk Online become Exclusive Netgear Powershift Partner
Suffolk Online can proudly announce that we are now an exclusive Netgear Powershift Partner. Netgear for many years now have been supplying Suffolk Online with much of the broadband hardware that we in turn supply Suffolk Online customers for their broadband connections. Netgear are one of the world\'s most respected IT vendors and manufacture a variety of equipment including broadband ...full article >>
Suffolk Online Helpdesk Arrangements Over Christmas
Please find below details of the Suffolk Online helpdesk arrangements over the Christmas period. As is standard, all bank holidays the helpdesk will be closed and on 3 other days we will be operating a reduced service. Please also note our new number of 01473 345305. Thursday 24th December 2009 - Open till Midday Friday 25th December 2009 - Closed Saturday 26th December 2009- Closed Sunday 2...full article >>
Suffolk Online has moved....
As of 9am on Monday 14th December, Suffolk Online will have moved premises and will be moving to the new Brightspace Enterprise Park which is a new venture operated by it\\\'s parent body Suffolk ACRE. Please direct any communication including payments, cancellation letters, queries to our new address below. Along with this move, our telephone numbers will also be changing. From 9am on Monday 14...full article >>
BBC Iplayer goes HD and more
The BBC has recently released information that will excite those that watch BBC Iplayer. It is going HD and also releasing various tools that will help you decide if IPlayer is something that your broadband connection can handle. For more information on this article please click on the link below. http://www.bbc.co.uk/blogs/bbcinternet/2009/04/bbc_iplayer_goes_hd_adds_highe.html For the diagnos...full article >>
Free broadband for Swindon
You may have heard about this in various forms of the media, but Swindon Council and partners will be rolling out a wireless broadband network across the borough. The service will be free of charge and should allow for basic web browsing and email but will be limited in some forms. There will be a low cost, less restricted service available. The partners who are operating the scheme, hope to mak...full article >>
Brightspace - A Social Enterprise Park - Coming Soon
Brightspace is a unique concept of a not-for-profit Social Enterprise Park in the heart of Ipswich for organisations and individuals driven by a social purpose. Opening in 2010, Brightspace will be Ipswich's centre for Social Enterprises. Suffolk ACRE is the organisation behind the exciting new venture, providing low cost office space for charities and social enteprises looking to make a diffe...full article >>
Are you happy with 2Meg speed broadband?
A survey that was recently completed by propertytalk Live!, suggests that three quarters of people would not buy a property if the best speed it could achieve was 1Mbps and people would be happy to compromise on a property to get the broadband speed they desire. In terms of the speeds people said they would require, 61.7% required more than 4Mbps, 20.8% 4Mbps exactly, 10.8 requiring 2Mbps and...full article >>
ADSL 2+ Not the Answer for Rural Areas
Norfolk Future Conference this week will see a senior BT executive address the audience, and if the content in terms of BT pushing its ADSL2+ product as reported by Evening News 24 is true, then it is a case of not much change for Norfolk. Many of the exchanges that will be enabled by BT, already have been enabled by other providers, this means Norfolk residents living in Norwich, Kings Lynn and ...full article >>
Suffolk Online Website Maintenance
As you can see the Suffolk Online Website has returned from it's maintenance period! Please accept our apologies for the length of downtime encountered with this. Despite detailed plannning the process did take longer than anticipated, however this necessary maintenance is now over and following on from this we plan to announce some new service offerings and packages which may interest you,...full article >>
Suffolk Online.net Website and Users Hosted Websites Maintenance
We are performing some essential maintenance this afternoon on the server that hosts the Suffolk Online.net website and also Suffolk Online user hosted websites. For those users who have website hosting agreements with us, please note as of approximately 3pm this afternoon you will be unable to update your website files and pages. As of 11pm tonight the Suffolk Online.net we...full article >>
Want to monitor your broadband data usage?
Everybody on a Suffolk Online broadband connection will have a monthly download limit associated with their account and should you go over this limit then we do reserve the right to charge you £1.50 per extra GB. Do you want to be able to monitor your broadband data usage so you know if you are going to go over your limit? If so, visit http://www.thinkbroadband.com/tbbmeter.html&n...full article >>
Slow Internet Connection Issue
The slow Internet connection issue that was also affecting the sending and receiving of email has now been resolved. Our engineers put a fix in place for this as of Midnight on 13/10/2009 and dialup speeds should be back to normal. We have done several tests this morning and all appears to be fine. We apologise for the inconvenience this may have caused you over the past couple of days.
How a pigeon was faster than Broadband!
A pigeon in South Africa has proven that ADSL from the country's biggest web firm Telkom is not faster than a carrier pigeon. An IT firm in Durban decided to race the pigeon against uploading data over ADSL from the company's call centre in Howick to it's office in Durban. Winston, the pigeon carried a 4GB microSD memory card between the sites which are approximately 60 km apart. To ensure the tes...full article >>
UK Ranks 25th in Broadband Network Rankings
A study looking at the quality of broadband networks has ranked the UK 25th out of 66 countries. The study conducted jointly by Oxford University's Säid Business School and the University of Oviedo's Department of Applied Economics, on behalf of Cisco, looked at whether broadband connections were fit for today's use by looking at applications consumers use such as sharing photos, video calls ...full article >>
Wyverstone Community Cafe
Wyverstone Community Cafe is a regular fortnightly event held at our village hall in Wyverstone, Suffolk. We pride ourselves in serving excellent coffee and home-baked cakes, as well as our popular bacon and egg baps. We also have local produce on sale in a mini farmers’ market – currently organic vegetables and eggs, fruit in season, home-made cakes, chutneys and jam...full article >>
The hidden costs of home printing
Of all the extras that can be bought to make more of a PC, the humble printer is probably the most popular. But that humility might conceal a house guest that costs much more to run than most people realise. While the device may be very cheap to buy initially, especially if bought at the same time as its companion PC, the running costs can, and do, mount up. Particularly if a printer is used to ...full article >>
What Support Do You Get?
What Support Do You Get with Internet Service Providers? Suffolk Online recently completed a small research project to see what support you get with other Internet Service Providers and to see how we measure up. 2 friends and colleagues of Suffolk Online were used, who were not on Suffolk Online, and we called their Internet Service Providers up to see if they would assist with specific problems...full article >>
Free Activation & Modem on All Broadband Orders
Suffolk Online is delighted to announce that as of 1st September 2009, it will be permanently offering free activation and free modem on all our broadband orders. This means that when you place an order with Suffolk Online, there are no hefty startup costs - just your monthly subscription. Over the past few months we have operated a number of special offers which has provided simil...full article >>
Why don't you get your full broadband speed?
Broadband users aren't getting the speeds they are paying for, says Ofcom. One reason is because the signal degrades over distance when sent through copper wires, so where do the missing megabits go? Nearly one fifth of those on an eight megabits per second (Mbps) connection actually receive less than 2Mbps. They aren't lost in the way that you would lose water pressure through a leaky water pip...full article >>
Internet Connection Advice When Storms Come
We have had a number of customers recently who have suffered failures of their internet connection following recent thunderstorms. Some of these have resulted in the equipment at your local telephone exchange being damaged, which clearly nobody can do anything about, but also individuals own broadband equipment have been struck. This has resulted in the users, having to purchase replacement equip...full article >>
Windows 7 soon to be released
Microsoft has just confirmed that Windows 7, the new version of it's operating system has been signed off and is due for a consumer release on October 22nd 2009. This is a follow up to Windows Vista which lets say has had a mixed review since it's release. Windows 7 has been trialled by Suffolk Online and our verdict is that it is a improvement on Windows Vista whilst not being vastly diffe...full article >>
Faster Broadband on the way for all of us
BT speeds up fibre rollout BT have announced the next locations where their fibre to the cabinet (FTTC) based broadband will be available. The 69 locations cover areas all across the UK including England, Scotland, Northern Ireland and Wales. By March 2010, a million homes will be covered, and by early summer 2010, they expect to have a reach of 1.5 million homes, continuing to 40% of the UK ...full article >>
Is the CD dead? - Maybe not
Is the CD dead - clearly not! Two thirds of music lovers prefer CD's over digital downloads according to research by media and technology research agency, The Leading Question. A survey of over 1000 music fans showed that 73% were still content to buy CDs rather than download music. 66% of 14-18 year olds also prefered CDs, and 59% of music fans still listen to CDs every day. The research sh...full article >>
Digital Britain Report
The highly anticipated digital britain report was released on Thursday 16th June and here is Suffolk Online's and many other comentators main summary of the report. The full report can be found at www.culture.gov.uk The key points to arise from the report are the following: The UK is to have a Universal Service Commitment of 2Mbps (2 Mega bits per second) by 2012, this is to be fun...full article >>
Can't get Broadband - Find out how to Register this
Do you live in an area which either can't get broadband at all, your property can't receive broadband or you are unhappy with the speeds of broadband you currently receive? Visit http://www.broadband-notspot.org.uk/ and register your details so that the respected website thinkbroadband.com can get an idea of the areas of the country where their is either no access or slow access. This data, ho...full article >>
4 things you probably never knew your mobile phone could do
There are a few things that can be done in times of grave emergencies. Your mobile phone can actually be a life saver or an emergency tool for survival. Check out the things that you can do with it. FIRST - Emergency The Emergency Number worldwide for mobile phones is 112. If you find yourself out of the coverage area of your mobile network and there is an emergency, dial 112 and the ...full article >>
Anti-Spam
You may have noticed emails coming in to your inbox, with the following text in the subject ****SPAM**** This is our anti-spam protection doing it's job which should allow you then to set up a simple message rule to divert these to the deleted items folder so you can then not get bothered by these unwanted emails again. To set up one of these message rules please follow the instructions b...full article >>
Email Address Option
If you are with another Internet Service provider and you would like a Suffolk Online email address or set of addresses then for £2.00 per month you can have up to 5 email addresses. These all have our high quality virus protection on them. For more info please visit our sales page by contacting the Suffolk Online Helpdesk on 01473 345305.
Broadband Data Limits
All of Suffolk Online's broadband products now have "data limits" on them, much like most of the other major broadband service providers, if you are unsure about how this affects you please visit ourspecial page on our sales site to hopefully deal with all your queries about what data limits are and how they affect you. Please go to signup to Suffolk Online along the top and click on data limits o...full article >>
Welcome to the New Suffolk Online Website
We hope you like the fresh new design of the site and we hope it will be even easier to find the parts that interest you most about the site. With this new design we can announce a raft of new features which will enable you to interact with us and your communities better than you've been able to be before and also features that means when you are on the Internet looking for things to do, Suff...full article >>
Safe to use Torrents
Safe to Use Torrents? You may have heard in the news recently that the owners of the torrent download site piratebay.org was recently convicted of copyright offences. Lets get one thing clear…piratebay.org didn’t actually host any legal material it provided the links for users to be able to get the illegal material. Torrent sites work by users of the site hosting files on their own systems ...full article >>
